Privacy Policy
Visions privacy statement
1 Introduction
Visions is committed to protecting your information by handling it responsibly and
safeguarding it using appropriate technical, administrative, and physical security
measures. This privacy statement explains what information we gather about you,
what we use it for, and who we share it with. It also sets out your rights and who you
can contact for more information or queries.
2 Information about you that we process
We may process information about you that:
● You provide us
● We obtain from third parties or
● Is publicly available
This information may include your name, age, gender, date of birth, and contact
details. It may also include ‘sensitive’ or ‘special categories’ of personal data, such as
race where required for South African legislative reporting requirements.
3 How we use information about you
We collect and process information about you and/or your business to enable us to:
● Provide our solutions and services to you or our customers;
● To meet our legal or regulatory obligations.
We may collect, record, securely store, and use your personal data in physical and
electronic form, and will hold, use, and otherwise process that data in line with the
Data Protection legislation and as set out in this statement.
We may process your data because:
● You give it to us (for example, providing a completed form);
● Other people give it to us (for example, your employer); or
● It is publicly available.
The personal data will be limited by the nature of our relationship but may include
your:
● Name, gender, age, and/or date of birth;
● Identification information;
● Contact information, such as address, email, and mobile phone number;
● Employment and education details (for example, the organisation you work
for, your job title, and your education details).
This may include so-called ‘sensitive’ or ‘special categories’ of personal data, such
as details about your race where this is required to fulfil legislative reporting
requirements.
When our customer gives us personal data about you, we make sure they have
complied with the relevant privacy laws and regulations. This may include,
confirming that our customer has informed you of the processing, and has obtained
any necessary permission for us to process that information as described in this
privacy statement.
If any information you give us relates to a third party (such as a reference), by
providing us with such personal data you confirm that, in line with the above
provisions, you have obtained any necessary permission to use it or are otherwise
permitted to give it to us.
We rely on one or more of the following legal grounds for processing your personal
data:
● You have explicitly agreed to us processing your information for a specific
reason;
● The processing is necessary to perform the agreement we have with you or
to take steps to agree with you;
● The processing is necessary for compliance with a legal obligation we have
to keep records; or
● The processing is necessary to provide our services to you or our
customers.
To the extent that we process any special categories of data relating to you for any
of the purposes outlined above, we will do so because:
● You have given us your explicit consent to process that data;
● We are required by law to process that data;
● The processing is necessary to carry out our obligations under employment
laws; or
● You have made the data manifestly public.
We may disclose details about you to competent authorities, your employer or any
person or organisation to whom we may transfer our rights and/or obligations after
a restructuring, sale, or acquisition, as long as they use your information for the same
purposes we did;
4 Transferring your personal data to other countries
Information we hold about you may be transferred to other countries where we do
business. When we transfer your personal data to other countries we will impose
contractual obligations on the recipients of that data to protect your personal data
to the standard required in the EEA. We or they may also require the recipient to
subscribe to international frameworks intended to enable secure data sharing to
make sure it remains adequately protected.
5 Protecting your personal data
We use a range of measures to ensure we keep your personal data secure. These
include:
● Ensuring staff are aware of our privacy obligations when handling personal
data;
● Administrative and technical controls to restrict access to personal data to
a ‘need to know’ basis;
● Technological security measures, including firewalls, encryption, and anti-
virus software; and
● Physical security measures, such as security passes to access our
premises.
● The transmission of data over the internet (including by e-mail) is never
completely secure. So although we use appropriate measures to try to
protect personal data, we cannot guarantee the security of data
transmitted to us or by us.
6 How long do we keep your personal data for
We only keep your personal data for the period necessary for the relevant activity or
for retention periods that are required by law.
7 Your rights
Your rights under data protection laws include the right to:
● Request copies of your data;
● Request correction of your data;
● Request information about the processing of your personal data
● Request erasure of your data;
● Object to us processing your data; and
● Ask us to restrict the processing of your data.
Please note that in certain circumstances it may be still lawful for us to continue
processing your information even where you have withdrawn your consent if there
remains a legal basis to do so.
Should a privacy breach occur, we will notify you as soon as possible after
identification of the breach providing you with details of the breach and the steps
planned to prevent further breaches.
If you wish to raise a complaint about how we are using your information, have any
questions or comments about privacy issues, or wish to exercise any of the rights set
out above, please email dataprotection@visions.co.za
8 Changes to this Privacy Statement
We may revise this privacy statement from time to time. The revised privacy
statement will apply from the revision date set out above. We encourage you to
review this statement periodically to remain informed about how we are protecting
your information.
